FOR CUSTOMERS IN THE MIDDLE EAST
~ Zurich customers can now pay insurance premiums digitally across all of Zurich’s products in local currencies ~
~ The new service has been available to customers in the UAE, Qatar and Bahrain since January 2021 ~
Amazon Payment Services (APS), a payment processing services provider in the Middle East and North Africa (MENA) region with a mission to empower businesses with simple, affordable, and trusted online payment experiences, has partnered with Zurich International Life Limited (Zurich) to offer digital payments for its customers in the Middle East on Zurich’s digital customer onboarding platform ZurichPro.
Zurich International Life Limited (a part of Zurich Insurance Group) is a leading multi-line insurer providing a wide range of life, savings and investment solutions for multinational corporations, mid-sized and large companies, small businesses, and individuals in the Middle East.
Commenting on the new partnership, Omar Soudodi, Managing Director of Amazon Payment Services, said: “It is a privilege to be part of the digital transformation journey of Zurich International Life Limited, enabling them to become one of the first life insurance companies in the Middle East to launch an end-to-end digital payment and customer onboarding experience.”
Through the services provided by Amazon Payment Services, Zurich’s customers can now digitally pay insurance premiums across all products in local currencies without incurring conversion fees with the highest levels of customer data security.
Walter Jopp, CEO of Zurich in the Middle East, added: “Partnering with Amazon Payment Services has enabled us to provide a seamless digital payment experience for our customers that offers more payment flexibility while optimizing operating costs, ultimately benefitting the end customer. Zurich’s instant life and critical illness insurance solutions, YourLife and YourCare, can now be purchased online in a matter of minutes with absolute peace of mind.”
The digital payment integration delivers a safe and secure environment for receiving and processing customer data. APS acts as the single point of contact for managing Zurich’s digital payment needs, providing end-to-end support by interacting with various parties in a card payment ecosystem.
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