Justmop, the cleaning and beauty provider serving the UAE and KSA, launched today as the first, third-party service on the Careem Super App for Dubai-based Customers. Careem and Justmop also announced that the first 500 users to book a Justmop service through Careem will receive a 50% discount using the voucher code ‘CLEAN’.
Careem recently conducted extensive market research and determined that customers across the region use cleaning services regularly but report high levels of dissatisfaction with the often cumbersome process of arranging these services offline. Careem partnered with Justmop allowing users to arrange cleaning with just a few taps in Careem’s app. Justmop not only delivers an unparalleled customer experience but as a company they are culturally aligned with Careem’s own values and have similar ambitions to simplify customers’ everyday lives.
Speaking about the partnership with Justmop, Adeeb Warsi, Managing Director of Platforms at Careem said: “Together with Justmop we’ve removed friction to create a simple, seamless experience with integrated payments and backed by our world-class customer care. We think our Customers are going to love the simplicity of booking a Justmop appointment through the Careem app, and are proud to be partnering with a local tech company that shares our values and desire to improve people’s everyday lives.”
Adeeb went on to say, “This is a really exciting business milestone for Careem. We’ve built an app with over 48 million registered users, integrated payments, bank-level security and over 1.5 million Captains who provide extensive logistics capabilities. Now we’re opening that ecosystem up to entrepreneurs to partner with us and scale their businesses.”
Ali Cagatay Ozcan, co-founder of Justmop: “We had set out to simplify the lives of people in the Middle East by providing them with the best experience when it comes to home services. Becoming part of Careem’s SuperApp vision accelerates our purpose.”
Kerem Kuyucu, co-founder of Justmop adds: “This partnership marks a prominent milestone for Justmop. When we started our journey back in 2015, we were pitching Justmop as “Careem for home services”. Partnering with the organization that paved the way for entrepreneurs like us, and helped us shape our values and culture, is very humbling.”
Careem users can now book Justmop cleaning service in Dubai and soon in Saudi Arabia. Customers don’t need to go through the steps of creating a new user profile, adding their location or payment method – they can simply continue using their existing Careem profiles with the ability to use credits or saved payment methods in their Careem wallets. Housemates, sharing a space and the costs for a cleaning can easily split the bill using Careem Pay’s new easy bill-split feature.