July 2020



The agreement, in accordance with the recently launched ‘Ascott Cares’ programme, certifies the hygiene excellence and safety of Ascott’s properties globally

Middle East, 22 July 2020 The Ascott Limited (Ascott), one of the leading international lodging owner-operators, has entered into a global agreement with a world leader in testing, inspection and certification, Bureau Veritas to certify the hygiene and safety standards of its properties worldwide.

As the first serviced residence owner-operator to enter into such an agreement, Ascott has embarked on the project as part of its ‘Ascott Cares’ programme, which focuses on nine commitments to continue providing safe homes for its staff and guests. The Ascott Cares x Bureau Veritas Hygiene Excellence and Safety Label is a holistic programme developed in partnership with Ascott by leveraging Bureau Veritas’ health, hygiene and safety expertise of more than 190 years in providing testing, inspection and certification.

In addition to the partnership, Ascott continues to put safety and well-being measures at the forefront of its operations by acquiring local governmental certifications to build confidence amongst guests. In June, the brand’s property in Turkey, Somerset Maslak Istanbul, was rewarded the Safety Tourism Certificate for hygiene measures within the property and its food & beverage outlets. Additionally, its two Dubai properties – Ascott Park Place and Citadines Metro Central Dubai – were recently added to the official list of ‘Dubai Assured approved establishments’, a Covid-19 health and safety compliance stamp awarded to hotels within the emirate that are compliant with the strict safety and hygiene measures, in line with international health and safety standards and protocols.

Commenting on Ascott’s continued commitment to guest and staff safety, and the partnership with Bureau Veritas, Mr. Alfred Ong, Head of Global Operations at The Ascott Limited, said: “At Ascott, we continue to place the health and well-being of our guests and staff as our top priority. As international travel gradually resumes, our partnership with Bureau Veritas offers our guests a greater peace of mind as they book their stay with Ascott. Our guests can continue to place their trust in Ascott to provide a home away from home that is comfortable, clean, secure and safe. With a safe working environment, our staff members are also able to better focus on caring for our guests.  We look forward to welcoming new and returning guests back home at Ascott.”

As part of the agreement, Bureau Veritas will conduct field audits at Ascott properties to ensure that the nine commitments under Ascott Cares meet the stringent requirements of Bureau Veritas’ inspection programme. Bureau Veritas’ auditors will verify if the properties have appropriate health, hygiene and safety procedures and processes in place, and are in line with globally recognised best practices on preventive measures in order to be certified with the Ascott Cares x Bureau Veritas Hygiene Excellence and Safety Label.

Juliano Cardoso, Executive Vice President, CIF Asia, Pacific and Middle East, Bureau Veritas, commented: “We are very pleased to work with Ascott properties globally. The Ascott Cares x Bureau Veritas Hygiene Excellence and Safety Label allows Ascott to attest its commitment to reassure its guests that appropriate health, hygiene and safety standards are met and ensure safe working conditions for its employees through a consistent approach across all its properties. During this current health crisis, ensuring compliance to recommended health, hygiene and safety standards are at the forefront throughout society. We are proud to play our part in Shaping a World of Trust.”

Within the Middle East and Turkey, Ascott currently operates the programme across its 11 operational properties, including: Ascott Tahlia Jeddah, Ascott Sari Jeddah, Citadines Al Salamah Jeddah, Spectrums Residence Jeddah, Ascott Rafal Olaya Riyadh and Ascott Corniche Al Khobar in the Kingdom of Saudi Arabia (KSA); Somerset Panorama Muscat in Oman, Somerset Al Fateh Bahrain, Somerset Maslak Istanbul in Turkey; alongside the Dubai (UAE) properties – Ascott Park Place Dubai and Citadines Metro Central Dubai.

About The Ascott Limited

The Ascott Limited is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott’s portfolio spans more than 180 cities across over 30 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA.

Ascott has about 70,000 operating units and over 48,000 units under development, making a total of about 118,000 units in over 700 properties.

The company’s serviced residence and hotel brands include Ascott The Residence, he Crest Collection, Somerset, Quest, Citadines, lyf, Préférence, Vertu, Harris, Citadines Connect, Fox, Yello and POP!.

Ascott, a wholly owned subsidiary of CapitaLand Limited, pioneered Asia Pacific’s first international-class serviced residence with the opening of The Ascott Singapore in 1984. Today, the company boasts over 30 years of industry track record and award-winning brands that enjoy recognition worldwide.

Ascott’s achievements have been recognised internationally. Recent awards include DestinAsian Readers’ Choice Awards 2020 for ‘Best Serviced Residence Brand’; World Travel Awards 2019 for ‘Leading Serviced Apartment Brand’ in Asia, Europe and the Middle East; Business Traveller Asia-Pacific Awards 2019 for ‘Best Serviced Residence Brand’; Business Traveller China Awards 2019 for ‘Best Luxury Serviced Residence Brand’; and TTG China Travel Awards 2019 for ‘Best Serviced Residence Operator in China’.

About CapitaLand Limited

CapitaLand Limited (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered and listed in Singapore, it owns and manages a global portfolio worth S$131.9 billion as at 31 December 2019. CapitaLand’s portfolio spans across diversified real estate classes which includes commercial, retail; business park, industrial and logistics; integrated development, urban development; as well as lodging and residential. With a presence across more than 200 cities in over 30 countries, the Group focuses on Singapore and China as its core markets, while it continues to expand in markets such as India, Vietnam, Australia, Europe and the USA.

CapitaLand has one of the largest real estate investment management businesses globally. It manages seven listed real estate investment trusts (REITs) and business trusts as well as over 20 private funds. Since it pioneered REITs in Singapore with the listing of CapitaLand Mall Trust in 2002, CapitaLand’s REITs and business trusts have expanded to include Ascendas Real Estate Investment Trust, CapitaLand Commercial Trust, Ascott Residence Trust, CapitaLand Retail China Trust, Ascendas India Trust and CapitaLand Malaysia Mall Trust.

About Bureau Veritas

Bureau Veritas is a world-leading provider in testing, inspection and certification. Created in 1828, the Group has more than 78,000 employees located in more than 1,500 offices and laboratories around the globe. Bureau Veritas helps its clients to improve their performance by offering services and innovative solutions in order to ensure that their assets, products, infrastructure and processes meet standards and regulations in terms of quality, health and safety, environmental protection and social responsibility.

Bureau Veritas is listed on Euronext Paris and belongs to the Next 20 index.

Compartment A, ISIN code FR 0006174348, stock symbol: BVI.

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