Please quote: Christopher Hewett, Vice President – Hospitality, Al Hamra
“As per the directives of the Ras Al Khaimah government and Crisis and Disasters Management Federal Authority, we have opened our leisure assets including Al Hamra Golf Club, the leading golf club in the Northern Emirates; Al Hamra Marina and Yacht Club along with our two signature hotels, The Ritz-Carlton Ras Al Khaimah – Al Hamra Beach and Waldorf Astoria Ras Al Khaimah. To ensure the wellbeing of our guests and employees, we have implemented a comprehensive set of measures which comply with the guidelines and protocols
“Al Hamra Golf Club has opened to club members, hotel guests and UAE registered golfers with stringent preventive measures in place such as limited player capacity, single use carts, limit on players per groups as well as sanitisation of all carts before and after use. Body temperatures of members, guests and employees are checked on the arrival with sanitising programmes and social distancing measures being implemented across the club’s food and beverage outlets. We are also in the process of implementing the latest new F&B technology which removes the need of menus by allowing guests to view the menu, order items and pay directly from their mobile device.
“Al Hamra, along with our hotel partners and the Public Service Department of Ras Al Khaimah (PSD), have implemented a full sterilisation programme and are undertaking various measures across all of our hospitality and leisure assets, such as training for safe guest interactions, guest education programmes, elevated hygiene standards and revised operational procedures. Furthermore, our hotels are in the final stages of implementing RAKTDA’s ‘Stay Safe’ Hotel Certification’, which is an excellent initiative by the Emirate’s Tourism Authority, that aims to boosts confidence and rebuild trust in the emirate’s tourism industry amid concerning and challenging times. The achievement of the certification will solidify Al Hamra’s destination wide measures and reiterates Al Hamra’s goal of providing a safe environment for all our residents and guests.
“The safety of our guests, partners and colleagues is of the utmost importance to us. We are grateful to all the government bodies for their tireless efforts and initiatives in ensuring the safety and well-being of residents, and to drive business continuity.”
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