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 Volvo launches range of e-services to keep customers home  Volvo launches range of e-services to keep customers home

 Volvo launches range of e-services to keep customers home

Following the launch of the Stay Home Store concept by Volvo Cars, Trading Enterprises, the exclusive distributor of the brand in the UAE, has launched several new e-services to make owning a Volvo even easier. In the last two weeks, Volvo Cars UAE has enhanced the concept of the online dealership experience for those wishing to make their purchases remotely, by offering a wide range of services to help customers to easily explore and customisevehicles, reserve or buy a brand-new Volvo online.

The eleven online and remote services include a live chat service available seven days-a-week, from vehicle information to appointments for test drives and service bookings.

Buy online service provides customers additional flexibility options including a finance calculator, reserving their model of interest or full cash payment. In addition, instant quotations and secure payment platforms such as contactless e-pay are available at the touch of a button.

Customers can browse online product videos for all new cars, as well as 360-degree walkaround views of pre-owned vehicles.

Personalisation videos allow for further detailed explanation on item, feature or question before making a deposit and purchasing online.

The Volvo car configurator provides customers with the ability to build and price their own customised luxury car in just a few simple steps.

At Home test drive allows buyers to experience a Volvo of choice in person by scheduling a demonstration vehicle to their preferred location.

Volvo Cars UAE aims to make customers life less complicated by offering a hassle-free ownership experience under the delivery and collection services offering. A new premium pick-up and drop-off service for car maintenance as well as delivery of new vehicles is now available door to door.

Trading Enterprises ensures that every contact point on display models, demonstration vehicles, and all vehicles undergoing service and maintenance is thoroughly sanitised using recommended practices.

With a wide range of bespoke services, the UAE is the first market in the Middle East to launch e-commerce for Volvo with the true brand experience from the comfort of your home.  For more information on Volvo’s online services, visit https://www.volvocars.com/en-ae/online-services

In addition, customers buying within the Holy Month of Ramadan can also take advantage of great offers inclduing three months deferred payment, three years unlimited kilometre warranty, up to three years free service and first year free insurance on selected models.

For more information, call 800 8823 or visit https://www.volvocars.com/en-ae

About Trading Enterprises – Volvo

Trading Enterprises, part of Al-Futtaim Automotive, is the exclusive distributor of Volvo cars in the UAE since 1985. The ISO9001:2008 company represents the world-renowned Volvo cars brand well known for its intuitive innovations, safety, environmental performance and Scandinavian design through its sales and after-sales network in Dubai and Abu Dhabi.

Trading Enterprises – Volvo offers a complete range of premium mobility solutions in the premium segment that includes: Sedans (S60 and S90), Versatile estates (V60 and V90) and SUV vehicles (XC40, XC60 and XC90). Trading Enterprises is regarded as pioneers in the region by Volvo when it comes to adopting Volvo best practices and has recently introduced the region’s first Volvo Retail Experience Showroom and Volvo Personal Service – which offers a human-centric approach to sales and service. 

About Al-Futtaim Automotive

Al-Futtaim Automotive currently has a large portfolio of auto companies covering the full spectrum of automotive solutions, for both private customers and commercial interests. Spanning more than 25 global vehicle brands, its automotive businesses are located across over 170 physical locations covering the entire automotive value chain.

About Al-Futtaim

Established in the 1930s as a trading business, Al-Futtaim today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.

Structured into four operating divisions; automotive, financial services, real estate and retail; employing more than 42,000 employees across 25 countries in the Middle East, Asia and Africa, we partner with over 200 of the world’s most admired and innovative brands.

Al-Futtaim’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, integrity; Al-Futtaim continues to enrich the lives and aspirations of our customers each and every day. For more information visit: www.alfuttaim.com

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