Dubai, UAE; February10, 2020:Azizi Developments, a leading private developer in the UAE, is taking its customer centricity and digitisation efforts to the next level through VCM, the community management provider it recently hired, which has just signed a partnership agreement withExalogic Consulting, the digital transformation leader in the property industry, to implement its RealCubeHomeowners’ Association (HOA) Management System.
RealCube has been implemented with the vision of empowering VCM Community Management,the entity responsible for maintaining Azizi’s flagship property communities across Dubai. Through this new digital platform, VCM aims to address the existing inefficiencies in property management, guaranteeing hassle-free transactions and interactions among community members.
Encapsulating the solution to a multitude of common problems faced by owners and tenants, RealCube is a comprehensive systemthat resolvesthem single-handedly. A cloud-based system, RealCube is a digital revolution in the realm of improving customer experiences through digitalising end-to-end property management functions, including registrations of owners and tenants, statement reviews, payments, booking amenities and registering community-related suggestions.
RealCube is also integrated withMollak, an initiative by the Real Estate Regulatory Authority (RERA), which will allow users to have the necessary transparency and governance in monetary aspects associated with the service charges through the continuous monitoring of accounts.
Naveen Kumar, Chief Digital Transformation Officer at Exalogic Consulting noted, “RealCube is the most advanced online software for owner associations, effectively guaranteeing a smooth flow of community management operations. It encourages online collaboration among residentsthrough a plethora of advanced tools forhelpdesk and facility management, online billing of service charges, tracking visitor details,accounting and payment gateways. We have thevery best subject-matter experts in the industry forproperty management, accounting &security, enabling us to deliver such revolutionary tools.”
Commenting on the enhanced customer experience asRealCube’s primary focus, Naveen added, “We adhere to global best practices, contributing to the true essence of Azizi Developments’ motto of bringing people closer, wherein RealCube offers a holistic approach to community management, keeping OA managers, board members, residents and homeownersall on the same page.” Some of the acclaimed features of RealCube include community management, service requests, discussion walls, user management and budget planning to prevent over-spending.
Commenting on the RealCube product launch, Senior Advisor to the CEO & Chairman at Azizi Developments, Gibran H. Bukhari said: “The implementation of this powerful, state-of-the-art technology is a testament to the commitment that Azizi and Exalogic share for transparency, customer centricity and using the latest technology to enhance residential well-being and advance living experiences. Our partnership delivers a novel product that is the first of its kind in the region, granting our residents connectivity, clarity, and convenience at its finest.
Jawad Faqir Hussain, General Manager of VCM, added “We hope that the implementation of RealCube excites our valued residents as much as it does us. It represents a new age of digitised community management, one that we are proud to be the first to embark on. We look forward to introducing our residents to the many benefits this platform offers.”
We are delighted tointroduce a paradigm shift in the after-sales support services for our customers by investing in advanced software systems that enableeasy, hassle-free living within our communities.”
RealCubewill go live in phases starting from the 5th of February 2020, with the first community to haveaccess being Azizi’s Candace Acacia in Al Furjan, an up-and-coming, strategic and well-connected location and growth corridor of Dubai.
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